The Upset Patient: How to Manage Difficult Interactions Webinar

The Upset Patient: How to Manage Difficult Interactions

Physicians face numerous situations that involve patients who can be challenging. Because the physician-patient relationship is integral to medicine, navigating these situations effectively is an important skill. This seminar uses interactive case-based vignettes to teach you how to improve your techniques with difficult patients.

• Determine what constitutes a difficult patient interaction.
• Describe how to diagnose relationship issues.
• Formulate a skill set to use in a difficult encounter

Join Dr. Dennis Boyle with COPIC for an informative and interactive discussion.